This Privacy Notice for Informed Tech Solutions, LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://informedtech.io or any website of ours that links to this Privacy Notice
- Engage with us about business systems strategy, workflow automation, or technology advisory services
- Purchase or enroll in a digital product, course, or advisory program
- Engage with us in other related ways, including marketing or communications
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at [email protected].
Summary of key points
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the choices you make.
We do not process sensitive personal information.
We do not collect personal information from third parties.
We process your information to provide and improve our Services, communicate with you, prevent fraud, and comply with law.
We may share information in specific situations with specific categories of third parties, including service providers like Stripe, Google, and HighLevel.
Contact us at [email protected]. We will act on any request in accordance with applicable data protection laws.
Section 01
What information do we collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide when you contact us, express interest in our services, make a purchase, or enroll in a digital product or course.
The personal information we collect may include:
- Names
- Email addresses
- Phone numbers
- Business name and role
- Contact form submissions
Payment data
We may collect data necessary to process your payment if you choose to make a purchase, such as your payment instrument number and associated security code. All payment data is handled and stored by Stripe. You may review their privacy notice at stripe.com/privacy.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services.
This information is primarily needed to maintain the security and operation of our Services and for internal analytics and reporting purposes.
The information we collect includes:
- Log and usage data: Service-related diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, including IP address, device information, browser type, and activity data such as pages viewed and timestamps.
- Analytics data: We use Google Analytics to understand how visitors interact with our website. This data is aggregated and anonymized. You may opt out via Google's opt-out tool.
Information collected through HighLevel
We use HighLevel as our CRM and marketing platform. When you submit a contact form, sign up for our newsletter, or engage with our communications, information such as your name, email address, and message may be stored and managed within HighLevel. You may review their privacy practices at gohighlevel.com/privacy-policy.
Section 02
How do we process your information?
We process your personal information for the following reasons:
- To respond to inquiries submitted through our contact form
- To deliver services you have engaged us for
- To send you information about our services, if you have opted in
- To process payments and fulfill purchases of digital products or courses
- To improve the functionality and user experience of our website
- For security, fraud prevention, and compliance with applicable law
Section 03
What legal bases do we rely on to process your personal information?
We process your personal information only when we believe it is necessary and we have a valid legal basis to do so under applicable law, including:
- Consent: You have given us permission to process your information for a specific purpose, such as receiving our newsletter.
- Contract performance: Processing is necessary to fulfill a service agreement or transaction you have entered into with us.
- Legitimate interests: Processing is necessary for our legitimate business interests, such as understanding how visitors use our website, provided those interests are not overridden by your rights.
- Legal compliance: Processing is necessary to comply with applicable laws and regulations.
If you are located in the EU or UK, the General Data Protection Regulation (GDPR) and UK GDPR require us to explain these legal bases in detail. You may contact us to request more information.
Section 04
When and with whom do we share your personal information?
We may share your personal information with the following categories of third parties:
- Stripe — for payment processing
- Google Analytics — for website analytics (aggregated and anonymized data)
- HighLevel — for CRM, contact management, and email marketing
We do not sell your personal information. We do not share your information with third parties for their own marketing purposes without your explicit consent.
We may also disclose your information where required by law, to protect the rights and safety of others, or in connection with a business transfer such as a merger or acquisition.
Section 05
Do we use cookies and other tracking technologies?
We may use cookies and similar tracking technologies (such as web beacons and pixels) to gather information when you interact with our Services. Some tracking technologies help us maintain the security of our Services, understand how visitors navigate our site, and improve functionality.
We use Google Analytics, which places cookies on your browser to collect information about how you use our website. This data is used in aggregated form and does not identify you personally. You can opt out of Google Analytics tracking at any time using Google's browser opt-out tool.
Most browsers allow you to control cookies through your settings. Disabling cookies may affect the functionality of certain parts of our website.
Section 06
How long do we keep your information?
We will retain your personal information for as long as necessary to provide our Services, maintain our business relationship with you, and comply with our legal obligations. When information is no longer needed, we will delete or anonymize it in accordance with applicable law.
If you request deletion of your personal information, we will act on that request promptly, subject to any legal retention requirements.
Section 07
How do we keep your information safe?
We have implemented appropriate technical and organizational security measures to protect the personal information we process. These include access controls, encrypted data transmission, and use of reputable third-party service providers with their own security standards.
However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot guarantee that unauthorized third parties will never be able to access, steal, or modify your information. You use our Services at your own risk, and we encourage you to use secure connections and strong passwords when interacting with us online.
Section 08
Do we collect information from minors?
Our Services are intended for business owners and professionals. We do not knowingly collect, solicit, or market to children under 18 years of age. By using our Services, you represent that you are at least 18 years old. If you believe we have collected information from a minor, please contact us immediately at [email protected] and we will take steps to remove that information.
Section 09
What are your privacy rights?
Depending on where you are located, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Restrict or object to the processing of your personal information
- Request a portable copy of your personal information
- Withdraw consent at any time, where processing is based on your consent
These rights apply in full to individuals in the European Economic Area, United Kingdom, Switzerland, and Canada. Residents of certain US states also have specific rights outlined in Section 11 below.
To exercise any of these rights, contact us at [email protected]. We will respond in accordance with applicable data protection law.
Section 10
Controls for Do-Not-Track features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your preference not to have your online browsing activities tracked. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. We will update this notice if a standard is adopted that we are required to follow.
Section 11
Do United States residents have specific privacy rights?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to:
- Request access to and receive details about the personal information we maintain about you
- Correct inaccuracies in your personal information
- Request deletion of your personal information
- Opt out of the sale or sharing of your personal information (we do not sell personal information)
To submit a request, contact us at [email protected]. We will verify your identity before processing your request and respond within the timeframe required by applicable law.
Section 12
Do other regions have specific privacy rights?
Depending on the country in which you reside, you may have additional rights under local privacy law. Residents of the European Economic Area and the United Kingdom have rights under the GDPR and UK GDPR respectively, including the right to lodge a complaint with your local supervisory authority. If you have questions about how your region's privacy laws apply to our processing of your data, please contact us at [email protected].
Section 13
Do we make updates to this notice?
We may update this Privacy Notice from time to time. When we do, we will revise the "Last revised" date at the top of this page. We encourage you to review this notice periodically to stay informed about how we protect your information. Continued use of our Services after any update constitutes your acknowledgment of the revised notice.
Section 14
How can you contact us about this notice?
If you have questions or comments about this Privacy Notice, you may reach us at:
Informed Tech Solutions, LLC
Email: [email protected]
Website: informedtech.io
Section 15
How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we hold about you, ask us to correct inaccuracies, or request that we delete your personal information.
To submit a request, please contact us at [email protected]. We will respond promptly and in accordance with applicable data protection law.
