Terms and conditions

Section 01

Our Services

Informed Tech Solutions, LLC provides business systems strategy, workflow design, technology advisory, implementation support, and digital education products to service-based business owners and small business teams. Our Services are available to clients worldwide, subject to applicable local laws.

Users and clients are responsible for ensuring their use of the Services complies with any laws applicable in their jurisdiction. Nothing in these Terms constitutes legal, financial, or professional advice specific to your business situation.

Section 02

Intellectual property rights

We own all intellectual property rights in our Services, including our website, frameworks, methodologies, course content, templates, designs, written materials, and trademarks ("Content" and "Marks"). All Content is provided for your personal use or internal business purposes only.

You may not copy, reproduce, distribute, resell, or exploit any Content for commercial purposes without our prior written permission. This includes — but is not limited to — sharing course materials, repackaging our frameworks, or reproducing our written content in any form.

Any deliverables created specifically for you as part of a paid engagement are licensed to you for your internal business use. Ownership of those deliverables will be addressed in your individual service agreement.

Section 03

User representations

By using our Services, you represent and warrant that:

• All information you provide to us is true, accurate, and complete
• You have the legal capacity to enter into this agreement
• You are at least 18 years of age
• You will not use the Services for any unlawful or unauthorized purpose
• Your use of the Services will not violate any applicable law or regulation
• You will not access the Services through automated means without our written permission

Section 04

Payments and engagements

All project-based and retainer engagements are governed by a separate service agreement or proposal accepted by both parties. Payment terms, deliverables, timelines, and scope will be defined in that agreement.

All payments are processed through Stripe. By providing your payment information, you authorize us to charge you in accordance with the agreed payment schedule. You may review Stripe's privacy practices at stripe.com/privacy.

We accept Visa, Mastercard, American Express, Discover, and other payment methods as made available through Stripe.

All fees are listed in USD. Invoices are due upon receipt unless otherwise stated in your service agreement. Late payments may result in a pause or suspension of active work.

Section 05

Subscriptions and retainers

Billing and renewal

Ongoing advisory retainers and any subscription-based services renew automatically on the agreed billing cycle (monthly or as specified in your service agreement) unless canceled in writing before the renewal date. By providing your payment method, you authorize us to charge you automatically at each renewal.

Cancellation

You may cancel a retainer or subscription by providing written notice to [email protected] at least 14 days before your next renewal date, unless a different notice period is specified in your service agreement. Cancellation takes effect at the end of the current billing period. No refunds are issued for the unused portion of a billing cycle.

Pausing services

If you need to pause an active retainer, please contact us in writing. Pause terms will be handled on a case-by-case basis and confirmed in writing.

Section 06

Digital products and courses

Purchases of digital products, including courses such as Build Your AI Dream Team, are final and non-refundable unless otherwise stated at the point of purchase.

Upon purchase, you are granted a personal, non-transferable license to access and use the digital product for your own internal business purposes. You may not share, resell, reproduce, or distribute any course materials, templates, or content to others.

Access to digital products is provided through the platform specified at the time of purchase. We are not responsible for technical issues arising from your device, browser, or internet connection.

Section 07

Prohibited activities

You may not use our Services for any purpose other than those for which they are made available. Prohibited activities include:

• Systematically retrieving data from our website to build a competing database or resource
• Using our Services to compete with us or to develop a competing offering
• Circumventing, disabling, or interfering with security features of the Services
• Uploading or transmitting viruses, malware, or other harmful code
• Using automated scripts or bots to access any part of the Services
• Impersonating us, our team members, or another user
• Engaging in any unlawful, harassing, or fraudulent activity through the Services
• Reproducing or sharing our course content, frameworks, or proprietary materials without written permission

Section 08

User-generated content and contributions

If you submit content to us through contact forms, intake questionnaires, onboarding documents, or other channels, you represent that such content does not violate applicable law, does not infringe on any third-party rights, and is accurate to the best of your knowledge.

Any business information, documents, or materials you share with us in the context of a service engagement will be treated with confidentiality in accordance with your service agreement. We will not use your proprietary business information for any purpose outside the scope of your engagement.

Section 09

Services management

We reserve the right to monitor use of our Services for violations of these Terms, take appropriate legal action against violators, restrict or suspend access to our website or digital products, and otherwise manage our Services to protect our rights and ensure the integrity of our offerings.

Section 10

Term and termination

These Terms remain in effect while you use our Services or are engaged in an active service agreement with us. We reserve the right to deny access to or terminate service for any individual or entity that violates these Terms, without prior notice or liability.

Termination of a service engagement will be governed by the terms of your individual service agreement. Upon termination, your right to use any associated digital resources or platforms ceases immediately, except where otherwise specified.

We may pursue legal action where violations cause harm to our business or to others.

Section 11

Modifications and interruptions

We reserve the right to modify, update, or remove content from our website and Services at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of Services.

We cannot guarantee uninterrupted availability of our website or digital platforms. Temporary downtime may occur for maintenance or other operational reasons. For active service engagements, any material changes to scope or timeline will be communicated and agreed upon in writing.

Section 12

Governing law

These Terms and Conditions are governed by the laws of the State of Wyoming, United States. Both parties irrevocably consent to the exclusive jurisdiction of the courts of Sheridan County, Wyoming for any disputes arising under these Terms.

Section 13

Dispute resolution

Informal negotiations

Before initiating any formal dispute process, the parties agree to attempt to resolve any dispute informally for at least thirty (30) days via written notice sent to [email protected].

Binding arbitration

If informal resolution is not reached, unresolved disputes shall be submitted to binding arbitration in Sheridan County, Wyoming, under Wyoming law. The arbitration award is final and binding on both parties.

Court proceedings

If a dispute proceeds in court rather than arbitration, it shall be brought exclusively in the state or federal courts of Sheridan County, Wyoming.

Class action waiver

All disputes must be brought on an individual basis. No class action, collective proceeding, or representative claim is permitted under these Terms.

Limitation on claims

ANY CLAIM ARISING FROM THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR OF THE CAUSE OF ACTION ACCRUING. CLAIMS NOT FILED WITHIN THIS PERIOD ARE PERMANENTLY BARRED.

Section 14

Corrections

We reserve the right to correct typographical errors, inaccuracies, or omissions on our website at any time without prior notice. This includes corrections to pricing, service descriptions, and any other information published on informedtech.io.

Section 15

Disclaimer

Our Services are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We are not responsible for errors, interruptions, unauthorized access, data loss, or any other damages arising from your use of our website or Services. Our advisory and implementation services are based on our professional experience and judgment; results will vary depending on your business, team, and implementation.

Section 16

Limitations of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, consequential, incidental, special, or punitive damages arising from your use of our Services.

Our total liability to you for any claim arising from these Terms or your engagement with us shall not exceed the amounts paid by you to us in the six (6) months prior to the cause of action. Some jurisdictions do not allow certain liability limitations, so these provisions may not apply to you in full.

Section 17

Indemnification

You agree to defend, indemnify, and hold harmless Informed Tech Solutions, LLC, its officers, employees, contractors, and agents from and against any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our Services
• Your breach of these Terms and Conditions
• Your violation of any applicable law or third-party rights
• Any content or materials you submit to us
• Any harmful act directed toward us or other users of our Services

Section 18

User data

We maintain data you transmit to us for the purpose of delivering our Services. While we take reasonable precautions to protect your data, you are ultimately responsible for maintaining copies of any materials, documents, or information you share with us.

We are not liable for the loss or corruption of data transmitted through our website or third-party platforms we use. For information about how we collect and handle your personal data, please review our Privacy Policy.

Section 19

Electronic communications and signatures

Using our Services, submitting contact forms, and corresponding with us by email constitute electronic communications. You consent to receiving electronic communications from us in connection with your use of our Services.

You agree that electronic agreements, proposals, invoices, notices, and records satisfy any legal requirements for written communication. You consent to the use of electronic signatures and electronic delivery of all documents related to your engagement with us.

Section 20

Miscellaneous

These Terms and Conditions, together with any applicable service agreement, constitute the entire agreement between you and Informed Tech Solutions, LLC regarding your use of our Services.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision. If any provision is found to be unenforceable, the remaining provisions remain in full effect. There is no joint venture, partnership, or employment relationship created between the parties by these Terms.

We reserve the right to update these Terms at any time. Continued use of our Services after any update constitutes your acceptance of the revised Terms.

Section 21

Contact us

For questions or concerns about these Terms and Conditions, please contact us at: